Fraud and Order Verification Policy

Fraud Screening and Verification

All online orders are automatically screened by our payment processor and website platform for potential fraud risks.

Our Order Verification Team may also manually review transactions that appear unusual, including mismatched billing and shipping addresses, high-value orders, or repeated declined payment attempts.

Order Cancellation Due to Fraud Risk

If an order is flagged, ZMC Merchandise Inc. reserves the right to cancel the order at its sole discretion, with or without prior notice.

Any authorized payment will not be captured, or if already processed, will be fully refunded to the original payment method.

Customer Communication

While we may contact customers to verify order details, we are not obligated to do so prior to cancellation if a transaction is deemed high risk or verification cannot be completed.

Protecting Our Customers

These fraud prevention procedures help maintain a secure shopping environment and reduce the risk of identity theft, unauthorized payment use, and fraudulent activities.

By placing an order, you acknowledge and accept these verification and security measures.